Returns & Exchanges
We want you to love your Albaray pieces, but if something isn't quite right, you can return your items within 28 days of receipt for a full refund or exchange. Please ensure all garments are unworn, in their original condition, and have all tags securely attached.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely package your items in their original packaging, ensuring the return form is included inside the parcel.
Label and Post
Generate your prepaid shipping label through the portal, attach it to your package, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund to your original payment method within 10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing